Ex-Tenant Keeps Shipping Packages to My Address: What to Do
Moving out of a rental property should involve a clean break, but sometimes, ex-tenants leave behind more than just dirty dishes. A persistent problem for many landlords and new tenants is dealing with packages continually arriving for the previous occupant. This frustrating situation can range from minor inconveniences to significant security concerns. This guide will help you navigate this sticky situation and regain control of your mailbox and doorstep.
Why Does This Happen?
Before diving into solutions, let's understand why this occurs. Often, it's simply an oversight. Ex-tenants may forget to update their addresses with online retailers, subscription services, or even the post office. In other instances, it could be intentional, though less common. Regardless of the reason, the impact is the same: you're dealing with unwanted packages.
What Should I Do If Packages Keep Arriving for My Ex-Tenant?
This is the crucial question, and the answer involves a multi-pronged approach:
-
Refuse Delivery: The simplest immediate action is to refuse delivery of any package addressed to your ex-tenant. Clearly indicate "Return to Sender" on the package and hand it back to the delivery driver. This prevents the packages from piling up at your doorstep.
-
Contact the Delivery Services: If packages continue arriving, contact the delivery services (UPS, FedEx, USPS, etc.) directly. Explain the situation and provide the ex-tenant's name and address. Most carriers have systems for redirecting mail and packages. Be prepared to provide proof of your residency, such as a lease agreement or utility bill.
-
Inform the Senders: If you know who the senders are (e.g., from the packaging or tracking information), contact them directly and inform them of the address change. This is particularly important for subscription services or recurring deliveries.
-
Update Online Accounts (If Possible): If you have access to your ex-tenant's online accounts (perhaps with their permission or through a shared service), update their shipping address to their current location. This is, of course, only feasible in specific circumstances.
-
Contact the Ex-Tenant: This should be a last resort, especially if you have concerns about their behavior or feel uncomfortable contacting them. However, a polite call or email explaining the situation might prompt them to take action. Keep records of all communications.
What if My Ex-Tenant is Sending Illegal Items?
This is a serious matter requiring immediate action. Do not open the package. Instead, immediately contact the relevant authorities: your local police department and potentially the appropriate federal agency, depending on the suspected content.
How Can I Prevent This from Happening Again in the Future?
While you can't entirely control the actions of your ex-tenant, you can take steps to minimize the chances of this happening again in the future.
-
Thorough Tenant Screening: Ensure that thorough background checks are conducted on potential tenants. This can help identify potential problem tenants before they even move in.
-
Clear Communication During Move-Out: Clearly communicate the importance of updating addresses with all relevant services during the move-out process. Provide written confirmation of their address update if possible.
-
Documentation: Maintain detailed records of all communication, packages received, and actions taken. This documentation is crucial if the situation escalates or if you need to involve legal authorities.
Is There a Legal Remedy?
While there isn't a specific law addressing this exact situation, you might have legal recourse depending on the circumstances. If the situation involves significant inconvenience or potential harm, consulting with a lawyer to explore options like a cease and desist letter could be necessary.
Dealing with packages meant for your ex-tenant can be frustrating, but by taking a proactive approach and documenting everything, you can effectively resolve this issue and ensure peace of mind in your home. Remember, your safety and security are paramount. If you ever feel unsafe or threatened, contact the appropriate authorities immediately.
