Why Am I Getting Mail from Covius Document Services?
Receiving mail from Covius Document Services can be confusing, as it's not a company most people interact with directly. Covius is a large-scale provider of document management and processing services, primarily for the financial industry. They often work on behalf of mortgage servicers, lenders, or other financial institutions. This means the mail you're receiving likely relates to a financial account or property in your name. Let's explore the most common reasons:
What services does Covius Document Services offer?
Covius handles a wide range of documents, including but not limited to:
- Mortgage Statements: Many mortgage companies outsource their statement generation and mailing to Covius. If you have a mortgage, this is a likely reason for receiving their mail.
- Tax Documents: They might send you important tax-related documents pertaining to your mortgage interest payments.
- Foreclosure Notices (Rare but Important): While not the most common reason, Covius can be involved in the document processing for foreclosure proceedings. Receiving this type of mail is serious and requires immediate attention.
- Other Important Financial Documents: This could include notices of changes to your loan terms, payment reminders, or other crucial paperwork.
What should I do if I receive mail from Covius Document Services?
The first step is to carefully review the letter's contents. The letter should contain identifying information like your account number, property address (if applicable), and the name of the lender or servicer they're working with.
-
Identify the Sender: Look beyond just "Covius Document Services." The letter itself should clearly state which lender or financial institution the correspondence is from. This will help you understand the context.
-
Verify the Information: Cross-reference the information on the letter with your own financial records. Ensure the account number, address, and other details are accurate and belong to you.
-
Contact the Lender Directly (if necessary): If you're unsure about the letter's contents or if the information seems incorrect, contact the lender or financial institution listed on the letter. Don't rely solely on Covius; contact the original source of the loan or account.
-
Don't Ignore It: Ignoring mail from Covius, particularly if it relates to your mortgage, can have serious consequences. Missed payments or unanswered notices could negatively impact your credit score and potentially lead to further legal action.
Why would I receive mail for a property I no longer own?
If the mail concerns a property you no longer own, it's crucial to contact the lender listed on the Covius letter immediately. You need to notify them of the change in ownership and provide any relevant documentation to prove you're no longer responsible for the property or the related account.
Is Covius Document Services legitimate?
Yes, Covius is a legitimate company providing document services to various financial institutions. However, it's always advisable to verify the information independently and contact the originating financial institution directly if you have any doubts.
By carefully examining the mail and taking the appropriate steps, you can understand why you're receiving correspondence from Covius Document Services and address any concerns promptly. Remember, proactive communication is key to avoiding potential problems.
